Support Center

Find answers to common questions, get help from the community, or contact our support team.

Frequently Asked Questions (FAQ)

How does the pricing work?

We offer both pay-as-you-go and subscription plans. Pay-as-you-go is billed per 1,000 tokens processed. Subscriptions offer a fixed monthly cost with generous token allowances and access to specific models. Visit our Pricing Page for full details.

What models can I access?

Access depends on your plan. The Starter plan includes the Nimbus model, Professional includes Atlas, and Enterprise provides access to all models, including Titan and specialized assistants. See Models Page for more.

Is my data secure?

Yes, security is our top priority. We employ end-to-end encryption, adhere to strict data privacy policies, and comply with major regulations. Enterprise plans offer additional security features. See our Security Page for details.

How do I integrate the API?

We provide comprehensive Quickstart Guides and detailed API reference documentation. SDKs for popular languages like Python, JavaScript, and Java are also available to simplify integration.

Contact Us

Can't find an answer in the FAQ or need specific help?

Community Forum

Ask questions, share solutions, and connect with other developers. Often the fastest way to get help for non-urgent issues.

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Email Support

Available for Professional and Enterprise plans. Contact us at [email protected] for dedicated assistance.

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Enterprise Support

Enterprise customers have access to 24/7 priority support via dedicated channels outlined in your service agreement.